About Norton

Norton Agency (nortondvertising.com) is a Chicago based, Independent Advertising Agency with a Global reach. We have a sizable Healthcare practice as well as other diverse clients in Finance, Education, Tech and more. We’re smart, friendly, and caring people who put our hearts and souls into the work we create for our clients. 

We are seeking a detail-oriented and tech-savvy Claims + PromoMats Content Specialist to support our content management operations within Veeva Vault. In this role, you will be responsible for the lifecycle management of product claims, ensuring their accuracy across the approval process. You will maintain the claims register, prep source files/anchors, create and link Claims to References in Vault, run librarian QC, and keep materials moving to MLR on time—without using bulk-load tools.

Responsibilities:
• Manage the organization of provided product claims using the Veeva Claims object
• Independently transfer clinical or regulatory input into standardized Claims Object templates based on client-provided documents, creating AMA style citations.
• Ensure claims are accurately substantiated and appropriately anchor to supporting documents or references
• Monitor and report on claim status through the review and approval process
• Collaborate with Account, Regulatory and Project Managers to make sure claims are approved on time
• Runs QC alongside Claims Librarian per batch in Veeva Vault

What You Will Love About the Job

Perks of the Job:

• Development and career growth opportunities abound!
• A truly fabulous team/coworkers
• A culture of connection, belonging, fun, and pride in our work
• Dental, vision and disability insurance
• 401K with employer matching 
• Health Care Plan including a 100% subsidy of employee costs and 50% of family costs for Medical benefits and subsidized, Dental & Vision plan
• Paid Time Off that we actually require you to take
• An extended holiday break each year
• Short Term & Long-Term Disability and available life insurance

Norton is committed to cultivating and preserving a culture of inclusion and connection. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, self-expression, and talent that our employees invest in their work represents not only part of our culture, but also our reputation. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, national origin, age, veteran status, color, religion, disability, sexual orientation and beliefs.